Internal Job Opportunity

Here’s a brief overview of Scheduling Clerk qualifications:

• Have a strong working knowledge of Excel and other Windows based programs (Word, Outlook, PowerPoint, etc.), and have the ability to organize and analyze data.
• Maintain constant communication with Operations, Client Services & HR teams to coordinate needed staffing adjustments based on current and forecasted workload.
• Communicate clearly with interviewers regarding scheduling needs and changes.

Here’s a brief overview of Quota Manager qualifications:

• Maintain constant communication with Operations managers regarding project status in real time to ensure that all project quotas are achieved on time and on budget.
• Have strong math and analytic skills and heavy experience in Excel required.
• Have the ability to strategize dialing plans while maintaining integrity of the study’s methodology.
• Be flexible with their schedule in order to cover different project needs, most coverage is needed between 2pm-9pm.

Here’s a brief overview of Project Manager Assistant qualifications:

We are looking for a Project Manager Assistant.  This person will maintain client project folders, ensure timelines and deadlines are followed, and provide information and analytical support for each project.  Job duties include:

• Maintains client project folders, timelines, budgets, deliverables, sample(s), survey(s) and all other project related information and material in BaseCamp.
• On a daily basis tracks production, productivity, quality, and customer-service standards.
• Interacts with clients as needed to ensure that all necessary information about a project is received and communicates with clients as to daily project reporting.
• Assist project managers in completing tasks for each project.
• Works in cooperation with other staff to complete projects on time and within client’s budget.
• Coordinate updates to project status and completion.
• Ability to handle a variety of concurrent tasks efficiently.
• Prepare correspondence, spreadsheets, and e-mail as requested.
• Proofread and edit documents including project surveys.

Here’s a brief overview of Project Manager qualifications:

We are looking for a Project Manager who will partner with and ensure the long-term success of our clients and their market research projects. The perfect candidate will have experience working in a fast-paced environment directly with senior management, operations, assigned clients and outside suppliers. Critical thinking skills are a must as well as management of projects with multiple components and tracks for on time delivery, within budget and according to client’s requirements and objectives.

Project Manager Job Responsibilities:

• Responsible for guidance of client’s projects for on time, on budget delivery to client.
• Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements.
• Liaise between customers and cross-functional internal teams to ensure timely delivery of our service solutions according to client’s requirements and expectations.
• Direct interaction with clients regarding planning, developing, and implementing successful workflow for client projects.
• Responsible for growing and enhancing our relationship with clients by analyzing, understanding, and identifying new client opportunities.

Project Manager Skills and Qualifications:

Performance Management, Project Management, Teamwork, Supervision, Quality Management, Tracking Budget Expenses, Results Driven, Delegation, Time Management, Proactive, Staffing.

• 3 years of proven project management experience.
• Advanced Excel and analytical skills.
• Demonstrated ability to communicate, present and influence with all levels of clients and internally.
• Proven ability to manage multiple projects at a time while paying close attention to timelines, due dates, and client’s requirements.
• Motivated self-starter.
• Team player and establishes strong relationships internally and externally.
• Strong listening, negotiation, and communication skills.
• Bachelor’s degree.
• VOXCO software experience a plus.

Here’s a brief overview of Quality Assurance Monitor qualifications:

• Ensure the integrity of all data collected through both live monitoring and the reviewing of recordings.
• Coach interviewers in real time on ways to improve their quality and productivity in phone interviews.
• Support the training and development of new hires and those being trained on new projects
• Fulfil all special quality assurance requirements as requested by our clients, including hosting client monitoring calls, selecting recordings to share, and filling out monitoring reports.