Virtual Call Center
Precision Opinion now offers provides “FLEX SPACE UNDER YOUR COMPANY’S NAME”. This Virtual Call Center program is especially significant for Prime Contracts that do not allow for data collection outsourcing.
Reasons To Use Our Virtual Call Center
- Your facility and employees
- Includes Telephone Data Collection (TDC) staff that with your company as the employer of record
- All TDC staff will be trained according to the required specifications of your SOW
- TDC staff will include trained Interviewers, monitors (quality control), team support staff and team leaders.
- Your firm can have an onsite Manager to provide technical guidance and oversight.
- Using our cloud-based platform data collection may be done on VOXCO CATI platform or yours. Direct links with full FISMA and HIPPA security is available.